The Ark Policies.

Our polices are also accessible for parents to read and can be located by the signing in book  along with other reading material.

These are the policies of the Ark preschool adopted by the committee on date to be reviewed annually or as when necessary Page
1. Risk assessment policy 3
2. Equal Opportunities Policy 4
3. Language, Food, Meetings 4
4. Discriminatory and Racial Behaviour/Remarks 4
5. Additional Needs Policy (ANP) 5
6. Employment 6
7. Staffing and Recruitment Policy 6
8. Student and volunteers Placement Policy 7
9. Volunteer Policy and Procedure 8
10. The Curriculum 9
11. Selecting Equipment/Toys – Policy and Practice 9
12. Parental /legal guardian and Child Involvement Policies 9
13. Preschool closure procedures 10
14. Behaviour Management Policy 11
15. Fees policy 12
16. Outstanding Fees Policy 12
17. Changes in Attendance Policy/Procedure 13
18. Uncollected Children + charges 13
19. Code of Conduct. 14
20. Families 16
21. Festivals 16
22. Admissions Policy 17
23. Settling in preschool – Policy and Practice 17
24. Confidentiality Policy 18
25. Complaints Procedure 19
26. Safe Guarding Children/Child protection – Policy and Procedures 20
27. Lost Children policy 23
28. Whistle Blowing Policy and Guidance near 24
29. e-safety policies safe guarding 26
30. Child Images, Computer and Internet Use 26
31. Social networking – Policy 26
32. Child Images Policy 26
33. Mobile Phone Policy 27
34. Drugs and Alcohol policy 28
35. Visitor Policy/ Visitor Procedure 28
36. Safety – Policy and Practice 29
38. Arrivals and departures policy 31
39. Accident and incident Policy 31
40. Outdoor play 32
41. Visits and outings policy 32
42. Health & Hygiene – Policy and Practice 33
43. Diet – Policy and Practice 34
44. Daytime rest – policy and procedure. 34
45. Administration of medication 35
46. Sickness 36
47. Hygiene 37
48. Cleaning and clearing 37
49. COSH policy 37
50. Nappy Policy 38
51. Potty Training Policy 38
52. Pet Policy 39
53. NO Smoking policy 40

Signed by the committee


The Ark Preschool Locking: Policies and procedures

The Preschool aims to provide a safe, stimulating environment where all children and adults should feel a valued part of the preschool and are treated fairly. Our policies help us to achieve this.

Risk assessment policy

Statement of intent
We make our setting a safe and healthy place for children, employees, volunteers, parents and visitors

To ensure that we protect the health and welfare of all employees, volunteers, children, parents and visitors. The risk assessment process is a key element to ensure that appropriate measures are identified to assist in the achievement of this aim.

Our risk assessment process covers adults and children and includes:
• Violence against staff in the workplace.
• checking for and noting hazards and risks indoors and outside, and in our premises and activities. This includes activities away from the setting.
• assessing the level of risk and who might be affected
• deciding which areas need attention
• developing an action plan that specifies the action required, the time-scales for action, the person responsible for the action and any funding required
• anything which a child may come into contact with during a session.
• for activities away from the setting e.g. outings, we will consider the appropriate adult to child ratios
This risk assessment is recorded in writing on the relevant risk assessment form in the folder. When we have 5 or more employees we will have a written risk assessment and review it twice a year

We maintain lists of health and safety issues, which are checked:
• daily before the session begins
• as and when a new risk or change is identified
• twice a year – when a full risk assessment is carried out

Equal Opportunities Policy
The Pre-school Learning Alliance is committed to helping preschools provide equality for all children and families. As a member of the Alliance The Ark Preschool works in accordance with all relevant legislation, including:
• Disabled Persons Acts 1958, 1986
• Race Relations Act 1976
• Sex Discrimination Act 1986
• Disability Discrimination Act 2005
• Children Act 1989
• Equality Act 2010

We believe that the preschool activities should be open to all children and families, and to all adults committed to their welfare. We aim to ensure that all who wish to work in, or volunteer to help with, our preschool have an equal chance to do so. Preschool INCO is Karen Compitus
Information, written and spoken, will be clearly communicated in any language required for families currently in preschool.
Bilingual/multilingual children and adults are an asset. They will be valued and their languages recognised and respected in the preschool.
Medical and dietary need will be met.
The time, place and conduct of meetings will ensure that all families have an equal opportunity to be involved in the running of the preschool. While adhering to the core values as set out in the constitution. Information about meetings is communicated in a variety of ways – written and verbal to ensure that all parents have information about and access to the meetings.

Discriminatory and Racial Behavior/Remarks

These are unacceptable in the preschool. Remarks or behavior should be reported to the supervisor, chairperson or preschool INCO; these should be acted on immediately and dealt with accordingly. If the problem is sever, cannot be sorted out or continues then help will be sort from OFSTED.
The response will aim to be sensitive to the feelings of the victim(s) and to help those responsible to understand and overcome their prejudices.

Additional Needs
The preschool recognizes the wide range of special needs of children and families in the community, and will consider what part it can play in meeting these needs.
Planning for preschool meetings and events will take into account the needs of people with disabilities.
Additional Needs Policy (ANP)
Our preschool aims to have regard to the Department of Employment and Education (DfEE) Code of Practice on the Identification and Assessment of AN, and to provide welcome and appropriate learning opportunities, for all children.
We designate a member of staff to be additional needs co-ordinator and give
her name to parents/legal guardians. Our INCO (Inclusion co-ordinator) is Karen Compitus
We ensure that the provision for children with AN/disabilities is the responsibility of all members
of the setting.
• Children with additional needs, like all other children, are admitted to the preschool after
consultation between parents, preschool supervisor and key person.
• Our system of observation and record keeping, which operates in conjunction with parents, enables us to monitor children’s needs and progress on an individual basis.
• Our key person system ensures that each adult is especially responsible for, and close to,
just five or six children, so each child receives plenty of adult time and attention.
• If it is felt that a child’s needs cannot be met in the preschool without the support of a one to-one worker, funding will be sought to employ one.
• We work in liaison with staff outside the preschool, including therapists, health visitors,
psychologists, social workers, paediatricians and Portage workers, to meet children’s
specific needs, including transfer arrangements to other settings and schools.
• Our staff attend, whenever possible, in-service training on special needs arranged by the
Pre-school Learning Alliance and other professional bodies.

We use a system of planning, implementing, monitoring, evaluating and reviewing individual
educational plans (IEPs) for children with SEN/Disabilities.
We provide a broad and balanced curriculum for all children including children with SEN/disabilities and provide a differentiated curriculum to meet individual needs and abilities

The preschool will appoint the best person for each job and will treat all applicants for jobs and all those appointed fairly.
Commitment to implementing the group’s Equal Opportunities Policy will form part of the job description for all workers.
Staffing and Recruitment Policy
A high adult: child ratio is essential in providing good quality preschool care.
In our Preschool:
• We have at least one member of staff to eight children in 3-5 room and one member of staff to four in the 2-3 room
• Our key person system ensures each child has one particular staff member who takes a special interest in them.
• Regular staff meetings provide opportunities for staff to undertake curriculum planning and
to discuss the children’s progress and any difficulties attendance is mandatory.
• We work towards an equal opportunities employment policy
• Our staff qualifications are in line with Ofsted requirements
• Regular in-service training is available to all staff, both paid and unpaid, through the preschool Learning Alliance and Early Years training provided by North Somerset council.
• Our preschool budget will meet the expenses of relevant monitoring/appraisals.

We are committed to recruiting, appointing and employing staff in accordance with all relevant
legislation. To ensure unsuitable people are prevented from working with children in the setting the
following steps are taken:

• All prospective employees will be required to undertake an interview carried out to
acceptable protocol and recommendations.
• All prospective employees are invited to a play session to ensure their practice is to a
suitably high standard.
• A Criminal Records Bureau check is undertaken on acceptance of position and prior to starting at the preschool
• Evidence of identity is shown to employers
• All qualifications are checked and photocopied and kept in staff files
• All references are sought
• A three month trial period is undertaken on acceptance of position during which time either
party may give immediate notice and terminate the contract without repercussions should
they wish to do so
• All employees will receive a formal or informal induction during which their job requirements and responsibilities are clarified.
• Safeguarding Children procedures are explained and training needs identified.
• Compassionate Leave is at the discretion of the committee and all reasonable requests will prayerfully considered.
• Staff are required to read, sign and adhere to ALL preschool policies and procedures on
acceptance of the position

Student and volunteers Placement Policy

We recognise that the quality and variety of work which goes on in the preschool makes it an ideal
place for students on placement from college childcare courses as well NVQ in kitchen services

Students are welcomed into the preschool on the following conditions

• The needs of the children are paramount. Students will not be admitted in numbers, which
hinder the essential work of the preschool.
• Students must be confirmed by their tutor as being engaged in a bona fide childcare course,
which provided necessary background understanding of children’s development and
• Students required to conduct child studies will obtain written permission from the parents
of the child to be studied.
• Any information gained by the students about the children, families or other adults in the
preschool must remain confidential.
• Unless registered as fit persons, students will not have unrestricted access to children.

Volunteer Policy and Procedure
Policy Statement

The Ark Preschool recognises that the quality and variety of work which takes place in a
childcare setting makes it an ideal place for Volunteers to gain work experience or training.
We aim to provide an environment in which volunteers, under the guidance of a skilled staff
team, experience examples of quality practice.
• Volunteers under the age of 17 will not be counted in ratios and will be supervised at all
• Volunteers aged 17 and over who are undertaking a long term placement, may be included in
ratios only when we are satisfied that they are competent enough to be unsupervised.
• All Volunteers will be CRB checked through the setting (ISA registered July 2010) before
the Voluntary service commences.
• We recognize that the needs of the children are paramount and Volunteers will not be
included into ratio numbers if that hinders the essential work of the provision.
• We will provide the Volunteers with full information about the role and responsibilities
within the setting during their time with us.
• We will ensure Volunteers are known and introduced to parents / carers.
• We will provide Volunteers with a full induction and a staff mentor.
• We will ensure all Volunteers are supervised when required.
• We will ensure that any information gained by the Volunteers about the children, families
or other adults in the provision remains confidential in accordance with the confidentiality
• We will provide a termly review with Volunteers, between the staff mentor, manager of
the setting, and the volunteer to ensure all needs are being or have been met.
• We will provide training opportunities to support professional development.

• An Informal interview will be conducted prior to acceptance of any voluntary service being
• Request references for the volunteer.
• CRB /ISA checked to be under taken, prior to acceptance of any voluntary service being
• Volunteers will only be included in ratios only when they are CRB/ISA cleared and we are
satisfied that they are competent enough to be unsupervised.
• Will be included on the child/staff register (recording start and finish times).
• Personnel file will be established, to include a record sheet completed with emergency
contact details.
• Volunteer agreement will be explained and signed and dated by volunteer and the
manager/owner /officer of the committee. Information will be provided to all volunteers
regarding their roles and responsibilities
• Complete induction program in accordance with the setting’s induction policy
• Ensure all volunteers read and sign to declare they understand all policies and procedures.
• Complete a qualification and progression route form to support professional development
(if applicable).
• Maintain all records after the volunteer has ceased to work at the provision.

The Curriculum

The Early Years Foundation Stage will be implemented and followed by this preschool.
All children will be respected in their individuality and potential recognised, valued and nurtured.
Activities and the use of play equipment offer children opportunities to develop in an environment free from prejudice and discrimination’s. Appropriate opportunities will be given to children to explore, acknowledge and value similarities and differences between themselves and others.
These will be chosen to give children a balanced view of the world and an appreciation of its rich diversity.
Selecting Equipment/Toys – Policy and Practice

The toys and equipment in the preschool provide opportunities for children, with adult help, to develop new skills and concepts in the course of their play and explorations. The equipment we provide:
• Is appropriate for the ages and stages of the children.
• Offers challenges to developing physical, social, personal and intellectual skills.
• Features positive images of people, both male and female, from a range of ethnic and
cultural groups, with and without disabilities.
• Includes a range of raw materials, which can be used in a variety of ways and encourages an
open-ended approach to creativity and problem solving.
• Will enable children, with adult support, to develop individual potential and move towards
required learning outcomes.
• Conforms to all relevant safety regulations and is sound and well made.

Parental /legal guardian and Child Involvement Policies

Parents and legal guardians are first educators of their children. The aim of the preschool is to support their essential work, not to supplant them. We will:

• Make all new parents and legal guardian aware of the preschools systems and policies.
• Encourage parents and legal guardian on an individual basis to play an active part in the management of the preschool.
• Ensure that all parents and legal guardian have opportunities to contribute from their own skills, knowledge and interests to the activities of the preschool.
• Involve the parents and legal guardian in shared record keeping about their own child, either
formally or informally.
• Ensure that all parents and legal guardian are fully informed about meetings, conferences,
workshops and training.
• Consult with families about the times of meetings to avoid excluding anyone.
• Holding meetings in venues, which are accessible and appropriate for all.
• Welcome the contributions of parents and legal guardian, whatever form these may take.
• Make known to all parents and legal guardian the system for registering queries, complaints or suggestions.
• Provide opportunities for parents and legal guardian to learn about the preschool curriculum and about young children’s learning, in preschool and at home.
• Each child will be treated as an individual; their input and opinions will be valued and

Preschool closure procedures

In the case of severe weather or any other emergency for which the preschool may need to be closed to ensure the safety of children and staff please:
On the day of closure –
Check the Preschool website
• Call the Preschool mobile 07984908098
• Email
• Messaging is available, please fill in the form. It is the parent/legal guardian’s responsibility to keep their phone records updated.
If Locking Primary School is closed due to snow the preschool will be closed. Other adverse weather conditions such as flooding this is not always the case- therefore please now check using the procedures above

Behaviour Management Policy
We believe that children and adults flourish best in an ordered environment in which everyone
knows what is expected of them and children are free to develop their play and learning without
fear of being hurt or hindered by anyone else. We aim to work towards a situation in which children
can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.

In order to achieve this:
• Rules governing the conduct of the group and the behaviour of the children will be discussed
and agreed within the preschool and explained to all newcomers, both children and adults.
• All adults in the preschool will ensure that the rules are applied consistently, so that children
have the security of knowing what to expect and can build up useful habits of behaviour.
• All adults will try to provide a positive model for the children with regard to friendliness,
care and courtesy.
• Adults in the preschool will praise and endorse desirable behaviour such as kindness and
willingness to share.
• We will take positive steps to avoid a situation in which children receive adult attention only
in return for undesirable behaviour.
• Bullying will not be accepted; support will be given to break bad behaviour patterns.
When children behave in unacceptable ways:
• Physical punishment, such as smacking, will be neither used nor threatened.
• Children will never be sent out of the room by themselves.
• Techniques intended to single out and humiliate individual children such as the “naughty
chair” will not be used.
• Children who misbehave will be given one-to-one adult support in seeing what was wrong and working towards a better pattern.
• Where appropriate this might be achieved by a period of “time out” with a child.
• In cases of serious misbehaviour, such as racial or other abuse, the unacceptability of the
behaviour and attitudes will be made clear immediately, by means of explanations rather
than personal blame.
• In any case of misbehaviour, it will always be made clear to the child or children in question
that it is the behaviour and not the child that is unwelcome.
• Adults will not shout, or raise their voices in a threatening way.
• Any behaviour problems will be handled in a developmentally appropriate fashion, respecting individual children’s level of understanding and maturity.
• Recurring problems will be tackled by the whole preschool, in partnership with the child’s
parents, using objective observation records to establish an understanding of the cause.
• The preschool aims not to exclude or suspend any child. Every step will be taken to ensure this does not happen, outside help and extra funding will be sort and extra staff will be
allocated to help the child.
• Adults will be aware that some kinds of behaviour may arise from a child’s additional needs.

Fees Policy

Statement of intent
To introduce a fee policy that is fair and reasonable for all families
To ensure the Pre-School is run financially viable
We recognise that the cost of registered childcare may seem expensive to a parent/legal guardian. However, providing a high quality, safe and stimulating service for children is expensive and to ensure the continued high standards and sustainability of the service we must ask that parents/Legal guardians respect our policy in respect to fees.
The level of fees will be set periodically by The Ark Preschool committee and be reviewed in light
of the settings financial position, its future strategic plans and any other broader economic or social
considerations deemed relevant.
Payment of fees should be made for each ½term/term in advance and parents will be issued invoices accordingly.
We will be sympathetic to special requests regarding payments where possible. Parents/ legal guardian wishing to negotiate this or any other alteration to the standard fees policy should arrange a meeting with the preschool leader or Committee Chair/Treasurer at the earliest possible opportunity.

Outstanding Fees Policy

1. Fees are due half termley/termly in advance or by agreement on a weekly basis in advance.
2 If weekly, Fees need to be settled on a weekly basis, any outstanding monies must be settled by the end of week.
3. If fees are outstanding after the end of week 2, a child’s place will be immediately suspended until outstanding fees have been cleared in full or an acceptable repayment scheme has been agreed. In other words, the child will not be able to attend preschool until all outstanding fees have been paid or agreed. If the child’s attendance at preschool has been suspended and we do not receive the outstanding amount by the end of the term, then that child’s place will be revoked and allocated to someone else.
4. Payment of Fees
Each academic year has 6 terms. Fees are issued at the beginning of each term.
As the child’s place will be held for them, fees will continue to be payable for the suspended period.
Fees are payable unless your child is hospitalised.
If the child’s attendance at preschool has been suspended and we do not receive the full
term’s fees by the end of term due date for fees, then the child’s place will be revoked and
allocated to someone else.

Changes in Attendance Policy/Procedure
• If a parent/carer wishes to permanently change the days or hours that their child attends
preschool a period of six weeks must be given prior to the change taking place. Fees will
continue to be paid until the period of six weeks has elapsed.
• If a parent carer wishes to permanently change the days or hours that their child attends
preschool and the child will subsequently attend only 1 session or 1 whole day a week at the
preschool A period of 4 weeks written request to reduce hours must be given. Fees will continue to be paid until the period of four weeks has elapsed.
• Each written request will be considered on an individual basis by the preschool staff and
Uncollected Children
• If a child is not collected promptly at the end of the preschool session or the parent/legal guardian has not informed preschool that they will be late the parents will be contacted after 10 minutes.
• If the parent/Legal Guardian fails to collect or cannot be contacted after 10 minutes a late
Collection fee will be issued. If we have exhausted the emergency contact list and cannot contact anyone within 20 minutes social services will be called.

Late collection Fees
To ensure the preschool complies with safe guarding children and health and safety
Regulations as well as working within our insurance limits we require parents to collect their
Children promptly at the end of each preschool session.
In the event of an unavoidable delay we ask parents to contact the preschool as soon as possible. If a parent/Legal guardian fails to inform staff of a delay in collection then late collection fees will be issued
After the first 10 minutes late.

As a preschool we require late collection fees to be adopted for the following reasons:

• To encourage children to be collected on time.
• To avoid staff/child ratios becoming illegal if children are not collected promptly
• To avoid further preschool sessions starting late whilst we wait for children to be
• To assist in the extra costs of room hire and insurance
• To assist in supplying at least 2 members of staff to stay with your child, as legally
required, until they have been collected.
Late Fee charges are as follows:
If you are 10 minutes late you will be charged 50p for every minute period beginning from the end
of the nursery session (11.30am, or 12.30pm if staying for lunch or 3.30pm) and £1 for every minute thereafter.
Repeated late collection (more than 3 times per each half – term period) we require a meeting with the preschool manager to evaluate the situation.
The preschool reserves the right to assess each late collection on an individual Basis

Code of Conduct.
Children usually feel more confident and positive about themselves and their learning when
parents/carers and practitioners work together in an atmosphere of mutual respect.
(EYFS – Effective practice: Parents as Partners).
The Ark Preschool recognises that to make children feel valued and to enhance the learning and
development of those who attend our setting, a positive and effective partnership with
parent/carers is essential and will be encouraged at all times.
Successful relationships become partnerships when there is two way communication and parents
and practitioners really listen to each other and value each other’s views and support in
achieving the best outcomes for each child.
(EYFS- Effective practice: Parents as Partners).
As a consequence The Ark Preschool will strive to provide a safe, welcoming and happy environment
for the children and families that access our service. We firmly believe that by working together
parents/carers and educators can provide long lasting and beneficial effects on the children’s
learning and emotional well-being.
This policy is to be used as a guide for all parent/carers, volunteers, staff, extended family,
visitors and professionals who access our setting We have a legal responsibility to provide a
comfortable, safe and happy environment for all of the children and staff, in which the rights of
the child are considered at all times.

The Ark preschool place great value on:-
The Christian ethos of the preschool aims to share Gods love with staff, children, parents, careers, legal guardians and family’s and create an environment that is loving and caring to all.
• The physical and emotional well-being of the children: Meeting the individual needs of all
children lies at the heart of the EYFS. We will, in close partnership with Parent/carers,
strive to deliver personalised learning, development and care to help children get the best
possible start in life.
• Providing an open, welcoming environment where everyone’s contribution is not only valued
and respected but positively encouraged.
• Promoting positive attitudes to diversity and difference within all children, helping them
to learn and to value different aspects of their own and other people’s lives.
• Encouraging Parent/Carers to support and participate in the day to day activities that we
provide for the children.
• providing a safe and secure environment, in which children will thrive, staff will feel
supported and valued, and parents will feel that their views and opinions are important. To ensure the smooth running of the setting due regard should be given to the following
• Health and Safety- Our policies and procedures are always on display in the setting
and copies are available on request. Compliance with all policies and procedures is
• Every one will receive a setting induction where key policies and procedures are
discussed, and where everyone is made aware of the procedures for the Emergency
Evacuation of the building in case of fire or other critical incidents.
• Communication: – Is key to avoiding misunderstandings and potentially volatile
situations. We encourage a culture of polite consideration toward others using
acceptable verbal and nonverbal language. At no time will aggressive or offensive
language be acceptable from any one whatever the circumstance may be.
• Discipline:- issues with the children are the responsibility of the staff and as such any
concerns about behaviour should be referred to them directly. Children’s behaviour
should only be discussed within the confines and privacy of the office.
• Respect:- We are an inclusive setting and we celebrate diversity. Everyone is valued
and respected and we aim to promote positive attitudes to diversity and difference
within all people.
• Confidentiality:- Is paramount and everyone is expected to comply with the settings
confidentiality policy. Please respect the confidential nature of information gained or
behaviour observed in relation to other children and adults.
• Conduct:- Always act in the best interests of other people.
For this policy to be effective everyone concerned must take ownership and assume responsibility
of it. To ensure that this happens:

The Management will endeavor to:
• Abide by the standards of conduct as set out in this policy.
• Ensure that this policy is displayed at the setting and that all parents, volunteers,
students and visitors are made aware of it and agree to abide by its terms and conditions by
signing to say they have so.
• Ensure that this policy is provided to staff upon acceptance of employment and that they
are made aware of the serious implications of not acting within its boundaries.
• Review this policy at least once a year or as and when required with the involvement and
inclusion of management, staff, and parent/carers.
The staff will endeavour to
• Abide by the standards of conduct as set out in this policy.
• Respect individual needs and value the cultural practices and beliefs of the children and
families that use our service.
• Work with colleagues, management and parent/carers to provide an environment that
encourages positive communication and feedback. Your views and opinions are valuable in
enabling us to evaluate our service.
• Act as positive role models at all times.
• Provide policies and procedures to ensure that parent/carers helping out are not left alone
with a child and are not placed in situations where they may feel awkward.

Parent/Carers will endeavor to

• Abide by the standards of conduct as set out in this policy.

Breach of Code of Conduct
Any breach of the code of conduct will be treated promptly and taken very seriously. The
management will endeavour to determine the appropriate course of action which may
include, but is not limited to, any of the following procedures.
• A first and final warning meeting/letter being issued to inform the relevant person
of the outcome of the investigation and that another breach of conduct will not be
• A restraining order being sought against the relevant person, which will in affect
prevent that person from attending the setting even to drop off or pick up children.
• The suspension and possible permanent withdrawal of a child’s place. This action
will only be taken if all other avenues have been explored and the management feel
that this is the only possible course of action left open to them.
If the staff are presented with a difficult or volatile situation and they feel that an individual is at immediate risk of harm, then the Police will be contacted, and their assistance requested to help deal with the situation.

This policy has taken into consideration the following legislation.
• Child Wellbeing and Safety Act 2005
• Children, Youth and Families Act 2005
• Children’s Services Act 1996
• Disability Discrimination Act 1992
• Equal Opportunity Act 1995
• Human Rights and Equal Opportunity Commission Act 1986
• Occupational Health and Safety Act 2005
• Sex Discrimination Act 1984
• Workplace Relations Act

The preschool recognises that many different types of family successfully love and care for children.

Our aim is to show respectful awareness of all the major events in the lives of children and families in the preschool, and in our society as a whole, and to welcome the diversity of backgrounds from which they come.
In order to achieve this, we aim to acknowledge all the festivals, which are celebrated in our area and/or by the families involved in the preschool.
As a Christian based preschool all major Christian festivals will be taught and celebrated.

Admissions Policy

It is our intention to make our preschool genuinely accessible to children and families from all sections of the local community. We as a preschool openly promote a Christian ethos, by
Sharing Gods love and promises through the word in a safe and open environment.
In order to accomplish this, we will:

•Ensure that the existence of the preschool is well advertised with our web site being frequently updated with anything current.
•When arranging our waiting list we take into consideration the child’s age as well as their
date of reservation.
•Describe the preschool and its practices in terms which make it clear that it welcomes both
Fathers and mothers, other relation and other carers, including child-minders, with and without additional needs.
•Make our equal opportunities policy widely known.
•Clearly state that this is a Christian based preschool but we do not exclude any child on the bases of their religion or lack of it.

Settling in preschool – Policy and Practice
We want children to feel safe and happy in the absence of their parents, to recognise other adults
as a source of authority, help and friendship and to be able to share with their parents afterwards
the new learning experiences enjoyed in the preschool.

In order to accomplish this we will:

• Encourage parents to visit the nursery with their children during the weeks before
admission is planned.
• Make clear to families from the outset that they will be supported in the preschool for as
long as it takes to settle their child there.
• Reassure parents whose children seem to be taking a long time settling into the preschool.
• Introduce new families into the group on a staggered basis, for example, two new children a
day for a week rather than ten new children all at once.
• Introduce flexible admission procedures, if appropriate, to meet the needs of individual
families and children.
• Encourage parents, where appropriate, to separate from their children for brief periods at
first, gradually building up to longer absences.

Children cannot play or learn successfully if they are anxious and unhappy. Our settling procedures
aim to help parents to help their children to feel comfortable in the preschool, to benefit from what
it has to offer, and to be confident that their parents will return at the end of the session.

Confidentiality Policy

The preschool work with children and families will sometimes bring us into contact with confidential Information.
To ensure that all those using and working in the preschool can do so with confidence, we will respect confidentiality in the following ways:

•Parents will have ready access to the files and records of their children but will not have
access to information about any other child.
•Staff will not discuss individual children, other than for purpose of curriculum
planning/group management, with people other than the parents/legal guardians of that child.
•Information given by parents/legal guardians to the preschool supervisor or key person will not be passed on to other adults without permission.
•Issues to do with the employment of staff, whether paid or unpaid, will remain confidential
to the people directly involved with making personnel decisions.
•Any anxieties/evidence relating to a child’s personal safety will be kept in a confidential file
and will not be shared within the preschool except with the child’s key person/supervisor and the chair.
•Students on recognised courses observing in the preschool will be advised of our
confidentiality policy and will be required to respect it and adhere to it.

All the undertakings above are subject to the paramount commitment of the preschool, which is to the safety, and well-being of the child

Complaints Procedure
• Anyone who has a complaint about any aspect of the preschool provision should first talk
over any issues or concerns with the preschool supervisor, this will be recorded in writing on a complaints record sheet.
• Identities will be kept confidential throughout the recording of the complaint details.
• A complaint can be made directly to OFSTED if someone wishes.
• A record will be made of all investigations undertaken to fully investigate the complaint,
including interviews, reviews of records and referrals to external agencies.
• OFSTED will be notified if it is determined as necessary during the investigation.
• All actions and outcomes from a complaint will be recorded and will be shared with the
parents /legal guardians from setting within 28 days.
• Further guidance and help on complaint procedure can be obtained from “Revision to the
National Standards‟ (HMI2573) October 2005 (

The role of OFSTED
In some circumstances, it will be necessary to bring in OFSTED, who have a duty to ensure laid
down requirements are adhered to and with whom the Pre-school Learning Alliance works in
partnership to encourage high standards. OFSTED would be involved if a child appeared to be at
risk or where there seemed to be a possible breach of registration requirements. In these cases
both parent and preschool would be informed.

We believe that most complaints are made constructively and can be resolved at an early
stage. We also believe that it is in the best interests of the preschool and parents that
complaints should be taken seriously and dealt with fairly and in a way, which respects
Ofsted complaints number : 0300 123 1231

Safe Guarding Children/Child protection – Policy and Procedures

The preschool strives to provide an environment in which everyone is entitled to a safe and enjoyable environment free from abuse and in which any suspicion of abuse is promptly and appropriately responded to. The preschool fully accepts its legal and moral obligation to provide a duty of care to protect all children and provide them with the highest possible standard of care. We are committed to ensuring that:

• The welfare of each individual child is of paramount importance
• All children, whatever their age, culture, ability, gender, language, racial origin, religious
belief and/or sexual identity should be provided with the opportunity to participate in all
activities provided at the preschool setting and have the right to do so.
• All reasonable steps are taken to protect children from harm, discrimination and degrading
treatment and to respect their rights, wishes and feelings
• All suspicions and allegations of poor practice or abuse will be taken seriously and responded to swiftly and appropriately.
• All employees who work with children in our care will be recruited with regard to their
suitability for that responsibility, and will be provided with guidance and/or training in good
practice and safe guarding children procedures.
• We work in partnership with parents and children – essential for the protection of children
In order to achieve this we aim to:

Work alongside the principles contained within UK and International legislation and current
government guidelines including:

The Children Act 1989
The Protection of Children Act 1999
Working Together to Safeguard Children and Young People (1999)
“Caring For the Young and Vulnerable”-Home Office guidance for preventing the abuse of trust (1999)
The UN Convention on the Rights of the Child Human Rights Act (1998) The Data Protection Act (1998)

Exclude known abusers
It will be made clear to applicants for post within the preschool that the position is exempt from the
provisions of the Rehabilitation of Officers Act 1974.
All applicants for work within the preschool, whether voluntary or paid, will be interviewed before an appointment is made and will be asked to provide two references. All such references will be
followed up. In the case of applicants with unexplained gaps in their employment history, or who
have moved rapidly from one job to another, explanations will be sought.
All appointments, both paid and unpaid, will be subject to a probationary period and will not be
confirmed unless the Preschool is confident that the applicant can be safely entrusted with children.

Seek and supply training
We will seek out opportunities for all adults involved the preschool to ensure that they recognise the
symptoms of possible physical, emotional and sexual abuse as well as neglect.

Prevent abuse by means of good practice
To provide children with the best possible preschool experience and opportunities everyone must
operate within an accepted ethical framework.
It is important to remember that it is not the responsibility of employees to make judgements
about whether or not abuse is taking place. It is however their responsibility to identify poor
practice and possible abuse and act if they have concerns about the welfare of the child.

Good Practice
• Adults will not be left alone with individual children or with small groups. An adult who
needs to take a child aside, e.g. for time out after behaviour which needs improvement, will
do so in an open environment.
• Adults who have not been registered as “fit” persons will not take children unaccompanied to the toilet.
• Children will be encouraged to develop a sense of autonomy and independence through adult support in making choices and in finding names for their own feelings and acceptable ways of expressing them. This will enable children to have the self-confidence and vocabulary to resist inappropriate approaches.
• The layout of the preschool will permit constant supervision of children.
• Staff are encouraged to make all experiences fun and enjoyable: promoting fairness,
confront and deal with bullying.
• All children are treated equally and with respect and dignity
• The welfare of each child comes first
• Be an excellent role model
• Give enthusiastic and constructive feedback rather than negative criticism
• Recognise the developmental needs and capacity of the child
• Ensure policies are reviewed yearly or whenever there is a change in legislation
• Ensure the setting has a designated Safeguarding children /child protection officer.
• Ensure that updated training reviewing and monitoring of policies/procedures are
• implemented when necessary.

Designated Safeguarding Children/Child Protection Officer: Karen Compitus

Respond appropriately to suspicions of abuse Changes in children’s behaviour/appearance will be investigated.

Parents will normally be the first point of reference, though suspicions will also be referred as appropriate to the Social Services Department. All such suspicions and investigations will be kept confidential, shared only with those who need to know. The people most commonly involved will be the member of staff/key person, supervisor and committee chair.
Any allegations of abuse made against staff should be reported to the Manager or a committee member. Allegations should be investigated thoroughly and appropriate action taken, OFSTED informed/asked for advice as necessary.

Keep records
Whenever worrying changes are observed in a child’s behavior, physical condition or appearance, a specific and confidential record will be set up, quite separate from the usual on-going records of children’s progress and development. The record will include, in addition to the name, address and age of the child: timed and dated observations, describing objectively the child’s behavior/appearance, without comment or interpretation; where possible, the exact words spoken by the child; the dated name and signature of the recorder. Such records will be kept in a separate file and will not be accessible to people in the preschool other than the preschool Manager, chair and key person or other member of staff as appropriate.

Liaise with other bodies
The preschool operates in accordance with local authority guidelines. Confidential records kept on children about whom the preschool is anxious will be shared with the Social services department if the preschool feels that adequate explanations for changes in a child’s condition have not been provided. If a report on a child is to be made to the authorities, the child’s parents will be informed at the same time as the report is made.
The preschool will maintain on going contact with the registering authority, including names, addresses and telephone numbers of individual social workers, to ensure that it would be easy, in any emergency, for the preschool and the Social services Department to work well together .Records will be kept of the local NSPCC contact, or other contact(s) as appropriate.

Support families
The preschool will take every step in its power to build up a trusting and supportive relationship between families, staff and volunteers in the preschool.
Where abuse at home is suspected, the preschool will continue to welcome the child and family while investigations proceed. Confidential records kept on a child will be shared with the child’s parents. With the intent that the care and safety of the child must always be paramount, the preschool will do all in its power to support and work with the child’s family.

Implementation and monitoring procedures
In addition to pre selection checks, the safeguarding process includes training and monitoring staff
throughout their employment.

• Preschool staff receive formal appraisals where they can discuss and set personal
development plans, but are also actively encouraged to analyse their own practice and
further their knowledge by undergoing training at their own request as well as at the
request of the preschool. This can be done at any time.
• To ensure all policies and procedures are adhered to they need to be integrated into
current practice and implemented by all staff members. All staff are actively encouraged to review their own practice on a daily basis and ensure that good practice is implemented at
all times.
• All staff receive advisory information outlining good/bad practice and how to voice any
concerns regarding the behaviour of any adult towards a young person
• If a staff member other than the Manager needs to be disciplined, the following guide will
be used until the matter is resolved.

1. Informal chat with Manager.
2. Formal meeting with Manager (verbal warning).
3. Formal Meeting with Manager and chairperson (written warning)
4. Formal Meeting with Manager and chairperson (final written warning)
5. Dismissal/Resignation of staff member.

Manager disciplinary procedure:
1. Informal chat with chairperson
2. Formal meeting with chairperson and committee member (verbal warning).
3. Formal Meeting with chairperson and committee member (written warning)
4. Formal Meeting with chairperson and committee member (final written warning)
5. Dismissal/Resignation of Manager.
Gross misconduct will result in immediate dismissal

Lost Children policy
• If a child is missing a search of the room is immediately carried out. Followed by the rest of the building and grounds.
• If the child is not found after a search and no longer than five minutes the police are
contacted and the parent is called. A photo of the child will be ready to aid the search.

Whistle Blowing Policy and Guidance
The Ark Preschool is committed to the highest possible standards of openness, honesty and
accountability. In line with this commitment we encourage employees and others with
serious concerns about any aspect of the settings operations to come forward and voice
their concerns. It is recognised that certain cases will have to proceed on a confidential
basis. This policy document makes it clear that employees can do something without fear of
This Whistle Blowing Policy is intended to encourage and enable employees to raise serious
concerns within the setting rather than overlooking a problem or blowing the whistle
Staff have the right and individual responsibility to raise any matters of concern regarding
poor practice at work.
Staff are responsible for safety and well-being of all children attending the setting and this
is priority over loyalty towards colleagues.

General principles:
The policy is intended to:
• Encourage and enable individuals to raise genuine and legitimate concerns.
• Support staff to take an active role in the elimination of poor practice that may affect
the safety and wellbeing of any child within the setting.
• Ensure concerns are appropriately investigated.
• Protect those making the complaint from victimisation or retaliation.
In addition to the whistle blowing policy, the setting has other policies and procedures
covering discipline, grievance and complaints. This policy is intended to complement these,
and to cover concerns that fall outside the scope of other procedures.
The management/committee will investigate, promptly and thoroughly, all concerns raised in
accordance with this policy, and will take appropriate action.


The management/committee will do its best to protect a person’s identity when a concern is
raised, however in some circumstances identities will have to be revealed to the person
complained against and the complainant may be asked to provide written or verbal evidence
in support of their complaint.
If a person’s identity is to be disclosed, he or she will be told before the disclosure and the
reasons why the disclosure is necessary.
Having raised the concerns the management/committee will expect the complainant not to
talk about it to any other person, inside or outside the setting.

Anonymous complaints
Concerns expressed anonymously, are much less powerful and harder to investigate, however
they may be considered.

Untrue allegations
If an allegation is made in good faith but it is not confirmed by the investigation, no action
will be taken against the complainant. If, however, an allegation proves to be malicious,
action may be taken against the person responsible for the malicious act.

How to raise a concern
In the first instance, concerns should be raised with the preschool Manager. However this
may not always be appropriate, in which case concerns should be raised with the committee.
Concerns are best raised in writing. You are invited to set out the background and history of
the concern giving names, dates and places where possible, and the reason why you are
particularly concerned. The earlier you express your concerns the easier it is to take action.
If you do not wish to put the allegations in writing, the person to whom you are making the
complaint will make a written record of the interview and will ask you to sign to confirm
accuracy of the notes taken.
Although you will not be expected to prove the truth about your allegations, you will be
required to demonstrate that there are sufficient grounds for your concern.

You should NOT:

• Investigate the matter yourself.
• Alert those suspected of being involved.
• Approach or accuse individuals.
• Tell anyone other than the designated persons (i.e. preschool Manager/committee).

Within a week of the receipt of your concern, you will receive a written acknowledgment of
your concern, with a copy of your statement where appropriate.
The manager /committee will investigate your concern and within 2 weeks you will be
informed of what action is being taken and will be kept up to date on the progress of the
investigation. You will also be informed of the outcome of any investigation. If you are not
satisfied with the outcome of the investigation, you may elevate your concerns directly to

e-safety policies
All e-safety policies relate to other policies including bullying and child protection. The preschool will
audit IT use to establish if the e –safety policies are adequate, appropriate and effective when all
preschool policies are reviewed yearly. All staff will be given the following information and its
importance will be explained.
Child Images, Computer and Internet Use
In common with all preschools and schools in Somerset The Ark uses computer,
photographic and video technology to enhance the educational experiences of the children in our
care. During these activities children are permitted to access the computer with adult supervision.
On a regular basis we take pictures of children involved in preschool activities, which we use for
teaching, observation and publicity purposes. As per agreement on registration form

Social networking – Policy
It is likely that many staff/ parents belong to a social networking site (eg. Facebook, Twitter, My
space). Preschool policy states that:
• Access to social network sites is not permitted at preschool.

• Staff remain professional and do not discuss preschool business
• Staff do not name or discuss any confidential information regarding other staff members, children or parents associated with the setting.
• Staff use discretion with requests to accept the invitation to befriend preschool parents/carers/legal guardians at all times.
• Staff must ensure that privacy settings are set to private and that content is appropriate,
including photos and language used.

• Parents are strongly requested not to invite staff members to be friends via a social
• Parents are strongly requested not to discuss preschool business on any network site. All
issues or concerns must be discussed with the preschool staff or committee.
• Parents are strongly requested not to place photos from a preschool event of any kind onto a social network site.

Child Images Policy
As a preschool we regularly take individual or group photographs of the children in our care. These
images may be used for display inside the preschool areas, in our prospectus or on our website. We
also use the images for teaching, observation and publicity purposes. Preschools have been using photographs of children in such ways for many years with no problems. However to comply with the Data Protection Act 1998 the preschool requires permission from parents/carers/Legal guardians to take these photographs. As a preschool we promise to:
• Seek parental permission for images to be taken or used for teaching, observation and
publicity purposes for every child in our care
• Not identify individual children in our displays, prospectus or on our website without prior
parental consent
• Use only the preschool SD/XD cards in cameras to take photographs
Access’s to these files is restricted to the preschool leader and chair.
• Ensure all staff are aware that the use of personal mobile phones to take photos or videos
is not permitted – failure to adhere to this will lead to disciplinary action.*
• Ensure that visitors are aware that the use of mobile phones to take images or record
videos is not permitted. Our policy is to ask visitors to leave mobile phones in a secure box on entering the premises
• for open day events and shows in the preschool the policy is that at the beginning all parents /careers will be asked if they object to filming or photography in the event of any objection no photography or filming will be permitted.
• Strongly request that parents do not place photos taken at a preschool event of any kind onto a social network site
• Never use images taken at preschool or a preschool event and place onto a social network site

Mobile Phone Policy
To ensure the safety and welfare of children in our care the preschool operates a mobile phone policy which stipulates that:
• Personal mobile phones cannot be used during contact time with children.
• All personal mobile phones must be kept in staff bags in designated box.
• Phones may be checked during staff break times and any urgent calls may be returned at
the discretion of the Manager.
• If staff/volunteers have a personal emergency staff/volunteers may use the settings phone
Or with the permission of the leader can make a phone call from their mobile in the foyer area of the main entrance to preschool.
• Staff/volunteers must ensure that the Manager has up to date contact information and
that staff make their families aware of emergency work telephone numbers. This is the
responsibility of the individual staff member/volunteer
• Ensure all staff/volunteers are aware that the use of mobile phones to take photos or
videos is not permitted
• Staff/volunteers will be educated on the importance and safety issues for themselves and
children regarding this policy.
• Failure to adhere to this policy will lead to disciplinary action

• Ensure that all parents and visitors are aware that the use of mobile phones in preschool is
not permitted

Drugs and Alcohol policy

If a parent arrives at preschool to collect their child under the influence of drugs or alcohol the emergency contact will be called to collect the child.
Staff will be monitored for drug or alcohol abuse. Members of staff found to be under the influence or incapable of carrying out their responsibilities’ will be sent home and a report will be placed in their personal file and the chair will be informed and an interview will follow at which an agreed term of probation will be agreed. If this incident is a case of gross misconduct suspension and disciplinary action will be taken including dismissal if necessary.

Visitor Policy
The Ark Preschool will ensure that names of all visitors on site are recorded for emergency,
insurance and registration purposes.

• All visitors are valued for whatever reason, but the children are our priority and must
come first.
• All visitors will be welcomed and their enquiries dealt with as soon as possible.
• Visitors will be requested to sign in and out of the premises, giving their reason for the
visit. And presenting suitable identification.
• Children and parents are welcome to visit us prior to joining the setting.
• No visitor will be left alone with children or accompany children to the toilet.
• Whenever possible visitors should make an appointment to visit the setting.

Visitor Procedure
If a visitor calls unannounced;
• Politely ask for identification, (i.e. photo driving licence or passport or other suitable identification) who they wish to see and request the purpose of their visit.
• Show them to a comfortable area, where they can wait until someone is free to speak to
• Explain that the setting is busy and they may have to wait until a staff member is free to
deal with them. Given the option of waiting or making an appointment.
• Ensure that the visitor’s book has been signed.

NB: The setting/staff have the right to refuse entry to an individual if they are
uncertain as to the purpose of their visit

Safety – Policy and Practice

The safety of young children is of paramount importance. In order to ensure the safety of both
children and adults, the preschool will ensure that:
• All children are supervised by adults at all times and will always be within sight of an adult.
• Risk assessments are carried out in the preschool, on new activities, equipment and on outings and visits.
• A book is available at each session for the reporting of any accident/incident and will be
completed and signed by the attending staff member then shown to and signed by the
parent/carer on departure.
• Parental consent is required for the administration of prescribed medication.
• Regular safety monitoring will include checking of the accident and incident record.
• Exiting injuries will be marked and noted in the accident book and signed by the parent on
• All adults are aware of the system(s) in operation for children’s arrival and departures and
an adult will be at the door during these periods.
• Children will leave the group only with authorised adults along with the appropriate
password; a book to record different collection adults is situated by the door.
• Safety checks on premises, both outdoors and indoors, are made before every day/session.
• Outdoor spaces are securely fenced or clearly labelled.
• Equipment is checked regularly and any dangerous items repaired/discarded.
• The layout and space ratios allow children and adults to move safely and freely between
• Fire doors are never obstructed.
• Fires/heaters/electric points/wires and leads are adequately guarded.
• All dangerous materials, including machines and cleaning materials, are sorted out of reach
of children.
• Children do not have unsupervised access to kitchens, cookers or any cupboards storing
hazardous materials, including matches.
• Adults do not walk about with hot drinks or place hot drinks within reach of children.
• Fire drills are held every session for 1 week twice a term.
• A register of both adults and children is completed as people arrive so that a complete
record of all those present is available in any emergency.
• There is a total no smoking policy.
• Persons are not allowed into the preschool that are under the influence of alcohol or mind
altering drugs.
• A correctly stocked first aid box is available at all times.
• Fire extinguishers are checked annually and staff know how to use them.
• Whenever children are on the premises at least two adults are present.
• Larger equipment is erected with care and checked regularly.
• Activities such as cooking, woodwork and energetic play receive close and constant
• On outings, the adult: child ration will be 2-3’s one to 2 minimum for 3-5’s at least one to three.
• If a small group goes out, there will be sufficient adults to maintain appropriate ratios for
staff and children remaining on the premises.
• Equipment offered to children is developmentally appropriate, recognising that materials
suitable for an older child may pose a risk to younger/less mature children.
• Internal safety gates/barriers are used as necessary.
• The premises are checked before locking up at the end of the day/session.


Providing it is safe to do so leave by the safest/nearest outside door.

The Leader will collect register and signing in sheet and designate a member of staff to phone the appropriate emergency services. The rest of the staff/adults will line up the children ensuring to check the toilets and calmly escort them out of the building by the nearest safest route: to the assembly point in the car park. In the event of total evacuation ie due to gas or risk of explosion, the church car park is the secondary evacuation point this is at the leader’s discretion. The children, staff/adults must be counted out of the building to make sure they are all there and then a full register is taken at the assembly point, which must include all staff/adults and children. If safe to do so an appointed adult will collect coats for the children on the way out of the building. The last person out will close all doors where safe to do so.
Arrivals and departures policy
Please respectfully adhere to our car parking policy
• When arriving please wait for doors to be opened. Place all your child’s belonging in their Bag and coats on their hanger. Sign your child in.
• Collection when collecting please remember to collect all your child’s belongings and sign out.

Accident and incident Policy

At the Ark we take the welfare of children staff and visitors seriously and to this aim we review our risk assessments regularly however when incidents or concerns do arise, we use the following procedure
Please use the incident/concern report form in the file make sure that all signatures are collected at the time and that the parents are made aware at the end of the session or at the appropriate time, making sure to respect the confidentiality of all persons involved at all times.
Concerns are filed separately to incidents due to confidentiality, they are for the eyes of chair, Leader and deputy only unless they instruct otherwise.

Accident policy
At the Ark we take the welfare of children staff and visitors seriously and to this aim we review our risk assessments regularly however when accidents do happen, we use the following procedure

Please use the accident report form in the file make sure that all signatures are collected at the time and that clear records of the accident and treatment given as well as further actions to follow are recorded accurately and the parents are made aware at the end of the session or at the appropriate time, making sure to respect the confidentiality of all persons involved at all times.

Outdoor play
• Children will have the opportunity to play in the fresh air throughout the year either in
the preschool own outside play areas or on outings to parks or other community play
• Sun cream should be applied by parents/carers prior to arrival – written consent must
be sought if further applications are required. See medication Form

Visits and outings policy
Children when on outings will wear high visibility jackets for safety. The correct ratio of children to adults will be adhered to at all times and risk assessments will be carried out for all outings. For outings other than the park in Locking the children will wear labels with the Arks contact details.

Health & Hygiene – Policy and Practice
Our preschool promotes a healthy lifestyle and a high standard of hygiene in its day-to-day work with children and adults. This is achieved in the following ways:
Health & Hygiene
• The preschool will observe current legislation regarding food hygiene, registration and
• Constantly reviewing and monitoring food handling procedures
• Having appropriate cooking and preparation utensils
• All meals and snacks provided will be nutritious and pay due attention to children’s particular dietary requirements.
• Temperatures will be recorded and maintained to food standard regulations
• Fridge – between 1 – 4 °C
• Freezer – at or below -18 °C
• Hot food holding – above 63 °C
• Avoid contact between cooked and raw foods
• Ensure food is cooked thoroughly
• Prepare food using appropriate coloured boards
• When cooking with children as an activity, the adults will provide healthy, wholesome food,
• promoting and extending the children’s understanding of a healthy diet.
• Checking use by dates on all produce and stock cupboard items
• Food health and hygiene refresher courses/training.

In particular, each adult will:
• Where possible hold a food hygiene level 2 certificate
• Always wash hands under water before handling food and after using the toilet or after
handling animals.
• Not be involved with the preparation of food if suffering from any infectious/contagious
illness or skin trouble.
• Never smoke in the kitchen or any room storing food.
• Never cough or sneeze over food.
• Ensuring work surfaces are spotlessly clean before food preparation
• Use different cleaning cloths for kitchen, play and toilet areas.
• Prepare raw and cooked food in separate areas on appropriate coloured boards.
• Keep food covered and either refrigerated or piping hot.
• Ensure waste is disposed of properly and out of reach of the children.
• Wash fresh fruits and vegetables thoroughly before use.
• Any food or drink that requires heating will be heated immediately prior to serving and not left standing. No food or drink will be reheated.
• Tea towels will be kept scrupulously clean.
• All utensils will be kept clean and stored in a dust-free place, e.g. closed cupboard or drawer.
• Cracked or chipped china will not be used.

Diet – Policy and Practice

The sharing of refreshments can play an important part in the social life of the nursery as well as
reinforcing children’s understanding of the importance of healthy eating. The preschool will ensure
• All snacks provided are nutritious, avoiding large quantities of fat, sugar, salt, additives,
preservatives and colourings.
• Children’s medical and dietary( allergies) requirements are respected.
• Food that is offered is fresh, wholesome and well balanced.
• Milk provided for children is in line with current government guidelines and pasteurised.

Daytime rest – policy and procedure.
The safety of all children within the preschools care is of paramount importance. To ensure we promote good practice in providing children with the opportunity to rest during the preschool day in a safe environment we adhere to the following –

• Children are allowed to rest as needed
• Liaise with parents regarding the child’s sleep routine. Parents to complete an individual
routine sheet with key person.
• All staff aware of the individual needs of the children.
• The children are made aware of the rest area at preschool (the quiet area) where they are
able to rest on the cushions with a book, cuddle a teddy or if necessary sleep on the sleep mat.
• The children are never left to settle by themselves or left to cry unattended
• Individual comfort items are used if required
• Parental wishes are taken into consideration although staff cannot force a child to sleep,
rest or keep a child awake against his or her will.
• All sleeping/resting children are monitored and checked at regular intervals

Administration of Medication and Sick Child Policy


At The Ark we follow the guidelines below regarding medication:
• Medication may be administered. It must be in-date and prescribed for the current condition.
• Children taking prescribed medication must be well enough to attend the preschool
• As a setting we adhere to the Safeguarding and Welfare requirements and we have agreed that no un-prescribed medication will be given to children. If your child has a health reason to need medication such as Paracetamol or Calpol a GP or nurse should be able to prescribe this.
• No medication containing aspirin will be given to any child attending this setting, unless it has been prescribed by a Health professional
• Children’s prescribed drugs are stored in their original containers, in accordance with product and prescriber’s instructions and are clearly labelled and are inaccessible to the children. All medication will be securely stored and out of reach of children in a box in the kitchen.
• Parents/legal guardians give prior written permission for the administration of medication.
• In the Medication log:-This states the name of the child, date the medication starts, name/s of parent(s), the name of the medication and prescribing doctor, nurse or dentist, the dose and times, or how and when the medication is to be administered.
• If the administration of prescribed medication requires medical or technical knowledge, tailored training is provided for at least 2 relevant members of staff by a health professional prior to the child attending the setting.
• We use the Medication log to record any administration of medicine and record; time, date, dosage and the form is signed by both the staff member administering the medication and the parent/legal guardian on collection of the child.
• We will ask you to review your Child’s registration form and health requirements to check details are correct when children attend the setting with prescribed medication
• If a practitioner at this setting is taking medication which they believe may affect their ability to care for children, they should inform the Preschool leader and only work directly with children after seeking medical advice and a thorough risk assessment being carried out. The provider will require evidence of this before the practitioner is able to work directly with children.
• All staff medication whether prescribed or unprescribed will be securely stored and out of the reach of children in the staff valuables box.

Sickness Policy

All parents are shown this policy so that they are aware of our policy on the exclusion of ill or infectious children. This is also discussed with parents during our home visit or initial settling in visit to the setting.

We do not provide care for children who are unwell, have a temperature, or sickness and diarrhoea, or who have an infectious disease. This is in line with the Health Protection Agency’s Guidance on infection control in schools and other childcare settings.

The setting adopts a 48-hour rule for sickness and diarrhoea. This means that babies, children and staff cannot return to the setting until 48 hours after their last bout of sickness and/or diarrhoea.

Young babies’ nappies will be individually monitored. If a baby is displaying obvious sickness and diarrhoea they will be sent home. However, loose nappies will be monitored and after two loose nappies, parents will be notified and asked to take the baby home. For older children, with obvious sickness and diarrhoea, the parents/carers will be contacted and asked to collect them immediately.

In the event of your child/children becoming ill whilst at the setting, the staff will follow the outlined procedure below:

• Key person/Back-up Key person and person in charge to be informed.
• Description of the symptoms/problem to be relayed to the appropriate staff.
• Key person to assess the child/children and decide on appropriate action required.
• If the child is thought to have an infectious disease or is deemed too unwell to attend the setting, the Key person/Back up Key person will contact the child’s parents/carers to ask them to collect the child.
• If the child’s parent/carers are unavailable emergency contact numbers will then be used.
• While the child is deemed well enough to attend the setting, or is awaiting collection by his/her parents, the child will be offered fluids and supported in a quiet or rest area.

Head Lice
Children with head lice are not excluded, but must be treated to remedy the condition.
Parents are notified if there is a case of head lice in the setting.

Infectious disease
Parents and visitors are notified if there is an infectious disease, such as chicken pox. HIV (Human Immunodeficiency Virus) may affect children or families attending the setting. Staff may or may not be informed about it. Children or families are not excluded because of HIV.

Good hygiene practice concerning the clearing of any spilled bodily fluids is carried out at all times.

Staff suffering from sickness and diarrhoea do not handle food and are sent home as soon as staffing ratios allow. Staff are then not able to return to work until they have been clear of sickness or diarrhoea for 48 hours.

The South West Health Protection Agency (Tel 0845 504 8668) is notified of any infectious diseases that a qualified medical person considers notifiable. (Infectious Disease (Notification) Act 1889).
Ofsted is also informed where this is the case.

Information sources
• Parents will have the opportunity to discuss health issues with preschool staff and will have
access to information available at the preschool.
• The preschool will maintain links with health visitors and gather health information and advice
from local health authority information services and/or other health agencies.

To prevent the spread of all infection, adults in the group will ensure that the following good
practices are observed.

Personal hygiene
• Anti-bacterial hand gel is used in the preschool.
• Hands washed after using the toilet or handling animals.
• Children with pierced ears are not allowed to try on, or share each other’s earrings.
• Children are encouraged to shield their mouths when coughing.
• A large box of tissues available and children encouraged to blow and wipe their noses when
necessary. Soiled tissues disposed of hygienically.
• paper towels used and disposed of appropriately.
• Hygiene rules related to bodily fluids followed with particular care and all staff and
volunteers aware of how infections, including HIV infection, can be transmitted.

Cleaning and clearing
• Any spills of blood, vomit or excrement wiped up and flushed away down the toilet. Rubber
gloves always used when cleaning up spills of body fluids. Floors and other affected
surfaces disinfected using chlorine or iodine bleach diluted according to the manufacturer’s
instructions. Fabrics contaminated with body fluids thoroughly washed in hot water.
• Spare laundered pants, and other clothing available in case of accidents and polythene bags
available in which to wrap soiled garments.
• All surfaces cleaned daily with an appropriate cleaner.
• All cleaning materials are stored in a wall cupboard, which is located in the kitchen.

COSH policy
The Ark will consistently purchase the same brands of cleaning products. Ensuring they are safe to use.
It is the Preschool policy for all staff using products to follow instructions outlined by the manufacturer on the products in question.
All cleaning fluids, sterilising fluids and bleach will be kept in a box in the kitchen this box will be stored in the store room when preschool is not in session. All staff will be given COSH information sheet this must be read and signed upon employment.

Nappy Policy
Children in nappies are at a higher risk of infection than older children. This is because the nappy
changing routine provides an ideal opportunity for germs to be transmitted. A good nappy policy
helps keep staff and children healthy.

• Nappies should be changed as individually required and if possible by the child’s key person.
• Children’s skin when changing nappies should be kept clean and dry.
• Fragranced wipes should be avoided, as should leaving excess soap within the private area.
• If a nappy rash is detected parents must be informed
• Changing mats must be cleaned after each use
• Children are not left unattended during their nappy change
• Individual creams provided by parents/legal guardians used if required must be signed for before use and at point of use by 2 members of staff
• Creams are not shared between children
• Staff ensure all equipment is ready prior to change
• Staff to use new disposable gloves and aprons for each nappy change
• Hands are washed before and after changing a nappy
• Nappies disposed of appropriately. Placed in nappy sack tie bag and place in nappy bin only.
• Nappy changing areas are away from food preparation and eating areas, warm, and
clutter free. Children should be talked to and reassured throughout the process.

Potty Training Policy
At the Ark we believe that it is important to work in partnership with parents to meet their children’s needs.
When a key worker thinks a child is ready to start potty training they will consult with the parents to see if they would like to try potty training.
There are potties available at all times, extra clothing especially pants will be required. Soiled articles will be rinsed and returned in a nappy sack at the end of the session. If at any time either party decides the child is not making progress they will consult again and make an action plan.

Pet Policy
The preschool believe that children can learn a lot from having contact with animals; however certain procedures must be followed to ensure the safety of both the children and the animal!!
At preschool we love our pets

• Children will be supervised at all times whilst handling animals
• Children will be encouraged to treat all animals with respect, learning how to handle them
• Children must wash their hands after any contact with animals and understand the reasoning behind this.
• Children will be taught that that not all animals are child friendly and that they should
always check with the animal’s owners before attempting to stroke or handle them.
• Food for the pet will be stored safely away from the children’s reach
• Visiting animals will remain the responsibility of the owner at all times and all necessary veterinary vaccinations will be checked beforehand.
• Any child animal allergies will be reported on the child’s registration form and displayed on
the allergies list. All staff will be notified.
• A risk assessment will be carried out for every visit.

No Smoking Policy
Staff are only permitted to smoke outside the boundaries of the setting and out of the children’s sight during break times only. Hands must be washed to remove all trace of smell.

We operate a No Smoking Policy to ensure that no-one smokes in any area that the children are present or about to be present. This includes the entrance and outside area.